Internal auditor of quality management systems in accordance with EN ISO 9001:2015 and ISO 19011:2018 standards requirements

Course objectives

• To prepare internal auditors for internal audits performance within organizations
• To familiarize participants in detail with requirements of EN ISO 9001:2015 and EN ISO 19011:2018 standards
• To introduce the technique used for effective internal audits management within organizations
• To point out the usual problems encountered by internal auditors in practice and to provide guidance how to solve them

Course content

• Introduction to the  Quality Management Systems
• Methods used within the Quality Management Systems
• PDCA and process management principle
• Requirements of EN ISO 9001:2015 standard 
• Requirements of EN ISO 19011:2018 standard and audit instructions
• The mission and the role of an internal auditor
• The psychological aspects of audit and effective communication
• Presentation of the internal audit observations
• Audit preparation, simulated audit, audit report accomplishment
• Solving of the specific model situations and practical examples
• Final test accomplishment and it´s evaluation

Designed for

• Internal Auditor
• Quality Manager

Additional information

Passing the final test successfully the participant obtains a certificate authorising to perform an internal audits within organizations.

* UTC +1 time zone (DE, BE, DK, NL, NO, SE, AT, ES, FR, IT, SI, SK, CZ, PL, HU, ...)