Module 3 - Advanced AI Solutions and Implementation (Advanced)

Course objectives

The goal of the training is to understand advanced AI capabilities, learn how to implement AI into business processes, work with data, and create a personal AI toolkit ready for real-world use. The participant will gain a strategic perspective on AI within the company, learn how to integrate AI with tools such as CRM, ERP, and Office, master analytical tools, and develop their own plan for implementing AI solutions for their team or organization.

Course content

• Advanced models: comparison of GPT-4, Claude 3, Mistral – advantages, limits, pricing, availability
• APIs and plugins: how to use AI via API (OpenAI, Anthropic), what plugins are and how to set them up
• Business scenarios:
  • Integration into Office: Word, Excel with Copilot, templates with AI assistance
  • CRM: how AI helps in HubSpot, Zoho, Salesforce
  • ERP: predictive ordering, invoice automation
• Data visualization and analysis:
  • Power BI + Copilot: how to get answers from reports in natural language
  • Tableau with AI: customer segmentation, recommendations
  • Predictive analytics: sales, outages, performance
• Security:
  • How to verify AI outputs, audit trail, company policies
  • Shadow AI and how to eliminate it
• AI for teams:
  • Copilot in MS Teams, Notion AI for project management
• Exercise: team simulation with AI tasks – reporting, analysis, decision-making
• Creating your own AI Toolkit: selecting tools for specific professions (manager, sales, HR)

The training can also be completed as a full comprehensive education Discover the Power of AI: From the first prompt to your own implementation.

Additional information

* UTC +1 time zone (DE, BE, DK, NL, NO, SE, AT, ES, FR, IT, SI, SK, CZ, PL, HU, ...)