Control plan

What is a control plan? 

A control plan is a tool for managing activities to satisfy customer requirements. 

 

What is the purpose of a control plan 

A control plan is used to manage activities aimed at improving processes or products in order to increase customer satisfaction. The control plan is a management tool. 

 

Use in practise 

Control plan should contain objectives leading to higher customer satisfaction and parameters to be evaluated which indicate the correctness of the routing. 

Working with the control plan is a continuous process; the company should strive to improve its performance and the quality of its services and products at all times. 

 

 

Recommended training:

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1 day
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