ISO 17100 provides requirements for the core processes, resources, and other aspects necessary for the delivery of a translation service quality that meets applicable specifications. It focuses mainly on companies that provide translation services. By successfull application of the ISO 17100 standard, the translation company declares the capability of its processes and resources to provide translation services that meet customer requirements, applicable normative and regulatory specifications. ISO 17100 does not apply to interpret services.
Implementation and certification of quality management system in the translation services forms precondition for improvement in the following areas:
Management |
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Quality improvement for |
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Financial benefits |
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Business and Marketing benefits |
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ISO 17100 is a standard for translation services, issued in 2015. It defines the requirements for translation quality and translator qualifications. The standard is intended for agencies, teams, and freelancers, ensuring higher quality and trust between providers and clients.